Question 1

Which file formats does this tool accept?

Accepted Answer

Avenir accepts PDF, Excel (.xlsx), PNG and JPG, up to 20 MB per file. PDFs can be native exports from accounting/ERP systems, or scanned/photographed copies — the AI handles both. If a PDF contains multiple document types merged together (Invoice + Packing List + B/L), the system splits it before processing.

Question 2

Can the AI read scanned files or phone photos?

Accepted Answer

Yes. The system uses multilingual OCR combined with a large language model and can read low-quality scans, skewed phone photos, and wrinkled paper. For best results, take well-lit photos and avoid cutting off the page edges.

Question 3

How long does one document set take to process?

Accepted Answer

About 24 seconds on average; up to roughly 60 seconds for sets with more than 50 line items. Speed depends on page count and input quality.

Question 4

Is my data stored anywhere?

Accepted Answer

No. Files are processed on Avenir servers only during extraction; once you download the result, they are permanently deleted within 24 hours. Avenir never shares your documents with third parties and never uses them to train AI models.

Question 5

Can the exported ECUS5 file be used directly?

Accepted Answer

Yes. The Excel file follows the exact ECUS5 import template structure (item name, unit, quantity, unit price, value, HS code, country of origin, etc.). Open ECUS5, choose “Import from Excel” and point at the file. The HS code and country of origin cells are left blank by design — you fill them in before importing the declaration.

Question 6

What happens when the Invoice and Packing List disagree?

Accepted Answer

Avenir lists every discrepancy on the result screen: which document recorded which value, the absolute and percentage delta, and which document is typically the reference source. You can edit each field inline before export, or download the raw values to resolve them with your supplier.

Question 7

Is there a free-usage limit?

Accepted Answer

Avenir is currently in open beta — sign up for a free account and you can use this tool with no limit on document sets. We're prioritising early users to gather feedback before rolling out paid plans tailored to different business sizes. Any change to usage policy will be announced to existing accounts ahead of time.

Question 8

Does it support Chinese or Korean documents?

Accepted Answer

Yes. The AI handles documents in English, Vietnamese, Chinese (simplified & traditional), Korean and Japanese. The final exported fields are still in Vietnamese to match ECUS5 conventions.

Question 9

Which logistics documents does this tool support?

Accepted Answer

Today the AI reads Commercial Invoice, Packing List, Bill of Lading (House and Master), and inland transport bills. Certificate of Origin C/O (form D, E, AK, AANZ, RCEP, VK...), carrier Booking confirmation, Sales Contract and Certificate of Quality are in beta, rolling out in upcoming releases. Avenir focuses on import/export documents for sea and road freight — if you need specialty documents (seafood, pharma, chemicals), get in touch and we'll prioritise them.

AI logistics document check & ECUS5 export

AI kiểm tra chứng từ logistics
& Xuất file ECUS5

From document set to ECUS5 declaration

Upload documents

AI extracts & cross-checks

Review & export ECUS5

Avenir handles the repetitive part — you keep the judgment

Fields the AI extracts, by document type

Commercial Invoice

Packing List

Bill of Lading (B/L)

Inland transport bill

C/O (Certificate of Origin)

Carrier booking confirmation

The questions users ask most often

Continue with the rest of the declaration

HS code lookup

Import duty calculator

Document review

Master data